Privacy Policy

Learn how LegacyPass handles, protects, and ensures the privacy of your personal data.

1. Introduction

Welcome to LegacyPass, a product of ITRUSTLEGACY LTD. This Privacy Policy explains how we collect, use, and protect your personal information when you use the LegacyPass app (“the App”) available on Android and iOS, and our website at www.LegacyPass.app (“the Website”). By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Data We Collect

2.1 Information You Provide

When you register for or use LegacyPass, we may collect the following information:

  • Personal Information: Name, email address, and other contact details.

  • Account Information: Username, password, and other registration information.

  • Billing Information: Payment details if you purchase a subscription plan.

2.2 Automatically Collected Information

When you access the App or Website, we may collect certain information automatically, including:

  • Device Information: IP address, device type, operating system, and browser type.

  • Usage Information: Pages or features accessed, time spent on the App or Website, and other interaction data.

2.3 Children’s Privacy

LegacyPass is available to users under 18 with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete such information from our servers.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide and Maintain Our Services: Ensuring you can access and use LegacyPass effectively.

  • To Process Payments: Managing subscription payments and billing information.

  • To Improve Our Services: Analyzing usage patterns to enhance the App and Website.

  • To Communicate with You: Sending important notifications, updates, and customer support responses.

  • To Ensure Compliance: Ensuring that all users adhere to our Terms & Conditions and applicable laws.

4. User Content and Privacy

4.1 User Content

LegacyPass allows you to upload and store personal data, such as asset details, legal documents, multimedia files, and other sensitive information ("User Content"). The App supports a variety of file types, including but not limited to:

  • Text Documents: PDFs, Word documents, spreadsheets, and other text-based files.

  • Multimedia Files: Photos, videos, and audio recordings.

  • Legal and Financial Documents: Wills, deeds, financial statements, and similar sensitive records.

  • Other Digital Files: Any additional file types that users choose to store securely within the App.

We do not have access to your User Content. All content stored within the App is encrypted and accessible only by you and those you choose to share it with. We do not view, manage, or disclose your User Content, except as explicitly permitted by you.

4.2 Data Security

We prioritize the security of your data and implement industry-standard measures to protect your personal information, including encryption, secure storage, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With Your Consent: We may share your information with third parties if you give us explicit consent.

  • For Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

Additionally, we may use third-party providers for authentication (auth) and Know Your Customer (KYC) services. These providers help us verify your identity and protect against fraud. By using our services, you agree that your personal information may be shared with these third-party providers as necessary to deliver these services. We take steps to ensure that any third-party providers we work with adhere to strict data protection and privacy standards.

Note: The specific names of these third-party providers may be listed in future updates or on our website as they are integrated into our service.

6. International Data Transfers

LegacyPass is available globally, and as such, your information may be transferred to and maintained on servers located outside of your country or region. By using our services, you consent to the transfer of your data to the United Kingdom and potentially other countries, where data protection laws may differ from those in your jurisdiction.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to access and obtain a copy of your personal data.

  • Correction: The right to rectify any inaccurate or incomplete personal data.

  • Deletion: The right to request the deletion of your personal data, subject to certain conditions.

  • Objection: The right to object to the processing of your personal data under specific circumstances.

  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

8. Referral Program (Future Use)

If we introduce a referral program, any personal data collected as part of the referral process will be handled in accordance with this Privacy Policy. The information shared during referrals, such as a referral code, will not be used for any purpose other than to facilitate the referral program. We will ensure that your privacy is protected and that no personal information is collected or shared beyond what is necessary to operate the referral system.

9. Privacy Assurance for Sharing Features

When you use the “Share App” feature to recommend LegacyPass to others, no personal data is collected or shared by LegacyPass. This feature simply allows you to share a link to the app using your device’s native sharing options. LegacyPass does not track or monitor the content of these messages or the recipients.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App and Website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of LegacyPass after the posting of any changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

ITRUSTLEGACY LTD Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX Email: info@itrustlegacy.com

For inquiries specific to LegacyPass, please contact: LegacyPass Email: info@legacypass.app Website: www.LegacyPass.app

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